Frequently Asked Questions

1. Will BemyGirl appear on my card statement?

No, there will be no mention of BemyGirl on your invoice or bank statement. You can therefore make your purchases with complete peace of mind and discretion.


2. How long does it take to deliver? 

We ship all orders via Swiss Post. Deliveries within Switzerland are made within 1 business day.


3. Are there any additional charges upon receiving my order?

No additional charges will be applied for orders shipped within Switzerland.


4. What payment methods can I use on your site? 

We accept a variety of payment methods, including major credit cards, Swiss Post, and other secure payment options.


5. Do you ship all over the world?

Currently, we only ship within Switzerland. We are continually working on expanding our shipping services, so please stay tuned for updates.


6. Where do we ship your product from?

We ship each product from our offices located in the heart of Geneva, Switzerland.

7. I received a damaged item. What can I do about it?

We apologize for the inconvenience. Please send us an image of the damaged item to the following email address: info @ bemygirl . ch We will promptly contact you to find a solution.


8. Can't find the answer to your question in our FAQ section?


Please click the "Contact Us" link on our website, and our customer service team will be happy to assist you with any inquiries or concerns you may have.